Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Raw Touch Extensions. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

By visiting our website and/or purchasing products from Raw Touch Extensions, you agree to comply with these Terms of Service. We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Services

We strive to display our products and product descriptions as accurately as possible. Due to lighting, screen settings, and the natural characteristics of raw human hair, slight variations in color, texture, or appearance may occur.

Raw Touch Extensions reserves the right to modify, discontinue, or limit the availability of any product without notice.

3. Pricing

All prices listed on our website are in U.S. Dollars (USD) and are subject to change without prior notice.

We reserve the right to correct pricing errors, product descriptions, or other inaccuracies at any time.

4. Order Processing

Please allow 7–10 business days for order processing before shipment.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

5. Shipping

Shipping times begin after processing has been completed.

Raw Touch Extensions is not responsible for shipping delays caused by weather, holidays, carrier delays, or other circumstances beyond our control.

6. Returns & Refunds

Due to the hygienic nature of our products, all sales are final.

Returns, exchanges, and refunds are only considered if you receive the incorrect item or your order arrives damaged due to our error.

Please review our Return & Refund Policy for complete details.

7. Customer Responsibility

Customers are responsible for:

• Providing accurate billing and shipping information.
• Reviewing product descriptions before purchasing.
• Ensuring their shipping address is correct before submitting an order.

Raw Touch Extensions is not responsible for delays or delivery issues caused by incorrect information provided by the customer.

8. Intellectual Property

All content on this website—including logos, product images, videos, graphics, branding, product descriptions, and written content—is the property of Raw Touch Extensions and may not be copied, reproduced, distributed, or used without written permission.

9. Limitation of Liability

Raw Touch Extensions shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall never exceed the amount paid for the product purchased.

10. Fraud Prevention

Raw Touch Extensions reserves the right to refuse or cancel any order suspected of fraud, unauthorized activity, or misuse of our website.

Fraudulent chargebacks will be disputed using order confirmations, tracking information, delivery confirmation, and any additional documentation available.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: touchedbymyy@gmail.com